Field Service Engineer Biosciences Raum Berlin
Field, Heidelberg, Karlsruhe Region, Baden-Württemberg
- Job ID
- R-542235
- Category
- Sales Support
- Location
- Heidelberg, Germany
- Region
- EMEA
Job Description Summary
Job Description
Stellenübersicht**
Als Field Service Engineer Biosciences (m/w/d) in der Region Berlin sind Sie für die Installation, Wartung und Reparatur unserer hochmodernen biowissenschaftlichen Geräte bei unseren Kunden vor Ort verantwortlich. Sie gewährleisten die optimale Funktionalität und die Zufriedenheit unserer Kunden.
Aufgaben und Verantwortlichkeiten**
* Durchführung von Installationen, Wartungen und Reparaturen an biowissenschaftlichen Instrumenten und Systemen (Durchflusszytometrie-Systeme und Probenvorbereitungs- Syteme) bei Kunden in der Region Berlin.
* Fehlerdiagnose und -behebung bei technischen Problemen sowohl vor Ort als auch remote.
* Kalibrierung und Validierung von Geräten gemäß den Herstellervorgaben und Qualitätsstandards.
* Einweisung und Schulung der Kunden in die Bedienung und Wartung der Geräte.
* Erstellung und Pflege detaillierter Serviceberichte und Dokumentationen.
* Bestellung und Verwaltung von Ersatzteilen und Verbrauchsmaterialien.
* Bereitschaft zur Reisetätigkeit innerhalb der Region Berlin und angrenzender Gebiete.
* Aktive Kommunikation mit Kunden, dem Vertrieb und dem internen Support-Team.
* Einhaltung relevanter Sicherheits- und Qualitätsstandards.
Qualifikationen**
* Abgeschlossene technische Ausbildung (z.B. als staatlich geprüfter Techniker, Mechatroniker, Elektroniker) oder ein Studium im Bereich Elektrotechnik, Medizintechnik, Biotechnologie oder einer vergleichbaren Fachrichtung.
* Nachweisliche Erfahrung im Bereich Field Service oder technischem Support, idealerweise mit biowissenschaftlichen Geräten.
* Fundierte Kenntnisse in der Elektrotechnik, Elektronik, Mechanik, Computer und Vernetzung,
* Erfahrung mit Diagnosesoftware und der Fehlersuche an komplexen Systemen.
* Ausgeprägte Problemlösungsfähigkeiten und analytisches Denkvermögen.
* Hohe Kundenorientierung und Kommunikationsstärke.
* Gute Englischkenntnisse in Wort und Schrift.
* Führerschein der Klasse B.
* Bereitschaft zu flexiblen Arbeitszeiten und Notdiensteinsätzen bei Bedarf.
* Hilfsbereitschaft, effiziente Selbstorganisation sowie ein hohes Maß an sozialer Kompetenz
Required Skills
Optional Skills
.
Primary Work Location
DEU Heidelberg - TullastrasseAdditional Locations
Work Shift
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
Salary Range Information
€63 600,00 - €96 975,00 EUR Annual
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