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Key Account Manager

Field, Hanoi, Hanoi

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Job ID
R-541083
Category
Sales
Location
Hanoi, Vietnam

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Position Summary

The Key Account Manager (KAM) for BD Biosciences is responsible for developing, managing, and expanding strategic customer relationships across Northern Vietnam. The role focuses on key scientific and clinical segments including Hematology, Immunology, Stem Cell Research, Cell Culture, and Single‑Cell / Multi‑omics applications within hospitals, universities, national research institutes, and centers.

The KAM will drive adoption of BD’s Biosciences portfolio through deep customer engagement, scientific understanding, and strong commercial execution.

Key Responsibilities

1. Strategic Customer Engagement

  • Manage and grow key accounts across major hospitals (Hematology & Immunology), research institutes, universities, and single‑cell/multi‑omics labs.

  • Establish long‑term partnerships with clinicians, researchers, and laboratory leaders.

  • Understand scientific workflows (stem cell, cell culture, immunology assays, next‑gen single‑cell technologies) to recommend appropriate BD solutions.

  • Drive customer satisfaction and proactively resolve issues.

2. Sales Strategy & Business Development

  • Develop and execute sales and account plans aligned with Biosciences growth objectives in the Northern region.

  • Identify new opportunities in single‑cell sequencing labs, multi‑omics core facilities, flow cytometry labs, and translational research centers.

  • Lead the sales cycle, including prospecting, forecasting, proposal development, and deal closure.

  • Provide accurate and timely forecasts, pipeline updates, and data-driven insights to the Business Manager.

3. Market & Portfolio Development

  • Promote BD’s Biosciences solutions, including:

    • Stem cell research workflows (isolation, expansion, reagents)

    • Cell culture products and media

    • Flow cytometry instruments, antibodies, and reagents

    • Single‑cell and multi‑omics enabling tools (sample prep, immunology panels, cell sorting workflows)

  • Conduct product demos, workshops, and seminars for scientific and clinical users.

4. Distributor Collaboration

  • Work closely with distributor teams to ensure strong market coverage and technical execution.

  • Train distributor sales teams to enhance scientific competency in immunology, cell biology, and single‑cell workflows.

  • Support demand generation, tender activities, and order fulfilment processes.

5. Reporting & Cross-functional Coordination

  • Provide accurate reports to the Business Manager on performance, opportunities, risks, and competitive insights.

  • Collaborate with Marketing, Technical Support, and Business Excellence teams for campaigns, events, and market development activities.

  • Address hiring needs for sales teams

Requirements:

  • Minimum 3 years of relevant experience in the Life Sciences industry.

  • Bachelor’s degree in a related field.

  • Good Communication skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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Primary Work Location

VNM Hanoi City

Additional Locations

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