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EMA Order Fulfillment Specialist META

In-Office, Erembodegem, Flanders

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Job ID
R-541650
Category
Customer Service
Location
Erembodegem, Belgium
Region
EMEA

Job Description Summary

Role Overview

The Order Fulfillment Specialist META plays a critical role within the Order Fulfillment organization, focusing on strategic continuous improvement initiatives, revenue and inventory risk orchestration, and analytics-driven performance optimization.

This role acts as a key orchestrator across Supply Chain, Logistics, Transportation, Sales, Finance, and strategic distributors, ensuring reliable execution of the end-to-end order fulfillment process for the Middle-East, Turkey, and Africa (META) region.

The position requires strong project management capabilities, deep end-to-end supply chain understanding, and advanced analytical skills to improve service, protect revenue, and strengthen collaboration with strategic distributors.

Job Description

Key Responsibilities

Order Fulfillment & Orchestration

  • Serve as a subject matter expert for the end-to-end order fulfillment process, from order entry through delivery and invoicing, with a strong focus on shipments to the Middle-East.
  • Act as a central orchestrator between internal functions (Order Fulfillment, Logistics, Transportation, Supply Chain Planning, Commercial, …) and strategic distributors.
  • Support revenue and inventory risk orchestration, identifying potential service or revenue risks and driving mitigation actions.

Continuous Improvement & Projects

  • Lead and execute strategic continuous improvement projects within the Order Fulfillment organization.
  • Drive initiatives to improve:
    • On-time shipment and delivery performance (OTS / OTIF)
    • Forecast accuracy and demand alignment
    • Order fulfillment reliability and cycle time
  • Apply structured project management methodologies to ensure initiatives are delivered on time, within scope, and with measurable business impact.

Analytics & Performance Management

  • Develop and maintain Power BI dashboards and reports to monitor key fulfillment KPIs.
  • Translate data into actionable insights to support decision-making and executive-level discussions.
  • Use analytics to proactively detect trends, risks, and improvement opportunities across the META region.

Stakeholder & Distributor Collaboration

  • Build strong working relationships with strategic distributors, ensuring alignment on service expectations, inventory position, and demand signals.
  • Support cross-functional governance meetings with fact-based insights and clear recommendations.
  • Contribute to a collaborative, solution-oriented culture across the supply chain network.

Required Qualifications

Experience

  • Minimum 5+ years of experience in supply chain roles, preferably within order fulfillment, logistics, or distribution organizations.
  • Proven experience with shipments to the Middle-East and exposure to complex international logistics environments.
  • Demonstrated success in leading and executing projects that delivered measurable operational improvements.

Functional & Technical Skills

  • Strong end-to-end supply chain expertise, including:
    • Order management
    • Logistics and transportation
    • Inventory management and risk mitigation
  • Advanced analytical skills, with proven proficiency in Power BI for reporting, visualization, and performance analysis.
  • Strong understanding of service, revenue, and inventory trade-offs in a supply chain context.

Core Competencies

  • Excellent project management and execution capabilities
  • Strong orchestration skills across functions and external partners
  • Creative problem-solving and critical thinking skills to address complex operational challenges
  • Highly self-driven, accountable, and comfortable working in a dynamic, fast-paced environment
  • Strong communication and stakeholder management skills

Language

  • Fluent in English (written and verbal)

Required Skills

Optional Skills

.

Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€59.000,00 - €89.975,00 EUR Annual
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