Job Description Summary

JOB SUMMARY:
Reporting to the Women’s Health & Molecular Applications Manager, the Molecular Applications Specialist provides high-level technical and application training to BD Customers within clinical, public health, and industrial laboratory settings. This position has a primary focus on training in diverse settings; promoting sales of BD instrumented platforms and total system solutions, and assisting with on-site customer installation and troubleshooting.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

MOLECULAR APPLICATION SPECIALIST - Chicago Land Area

Responsibilities:

• Conducts comprehensive training for both customers and BD associates on instrumented platforms, ensuring competency, optimal utilization, and self-sufficiency. Demonstrates platform proficiency by identifying customer needs, implementing customized solutions, and ensuring rapid adoption.

• Collaborates with Technical Service, Support, and Field Service teams to enhance customer experience. Works closely with sales associates throughout the sales cycle to highlight technical features and functions of BD instrumented platforms.

• Develops training programs and Standard Operating Procedures (SOPs) in collaboration with Technical and Training Center associates. Ensures continuous improvement of field-related job aids, certification manuals, and technical documentation while maintaining appropriate records.

• Conducts product demonstrations at trade shows, workshops, and customer sites to promote product value. Provides technical input to Marketing Managers and assists sales teams with customized presentations to support BD instrumented platform sales.

• Actively provides product and platform knowledge to Research and Development for continuous improvement. Supports new assays and products prior to formal launch, working with all stakeholders to meet company deadlines.

Minimum Requirements:

• Demonstrates effective internal and external communication abilities, conflict resolution skills, and consistent professionalism in all customer and cross-functional team interactions. Shows high concern for customer needs and expectations while working effectively in diverse team environments.

• Minimum 5 years relevant experience in a clinical hospital or reference laboratory setting

• Brings valuable knowledge and experience in Technical and Application support with a positive attitude. Maintains focus on customer satisfaction while effectively balancing technical expertise with service delivery.

• Ability to travel domestically.

• Ability to be on call during evening/weekend as needed.

Preferred Requirements:

• B.S. degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or Molecular/Microbiology advanced degree desirable.

• Training in "Train-the-Trainer" methods, instructional design / development, adult educational methods desirable

• Cytotechnologist (CT) ASCP degree preferred

• Possesses comprehensive knowledge of molecular instrument platforms, workflow processes, and implementation strategies within clinical and public health laboratory settings. Demonstrates familiarity with regulatory requirements (CAP, CLSI, Cumitech, CLIA) and quality procedures, along with proficiency in various computer software applications and Laboratory Information Systems.

• Exhibits exceptional project management capabilities with a proven track record of accomplishments. Consistently initiates and completes new assignments successfully while maintaining organizational skills that drive departmental and organizational goals.

• Models effective training, education, and product demonstration techniques. Excels at communicating departmental vision and goals while guiding team members toward achieving these objectives. Persistently strives to drive excellence in technical and customer-facing skills among team members.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

#LI-SMKT

Required Skills

Optional Skills

.

Primary Work Location

USA MD - Sparks - 7 Loveton Circle

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$63,900.00 - $105,400.00 USD Annual