We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Overview

The Senior Program Manager, Chief Revenue Office (CRO) Human Resources (HR) Strategy Operations drives priority programs that strengthen commercial capability and workforce effectiveness. You’re passionate about people and building a career in HR. You will run end-to-end program/project management, governance, and analytics to deliver measurable outcomes.

Reporting to the VP HR – Commercial & Innovation (dotted line to the Director, BD Excellence CRO), you work across COEs, HRBPs, and Shared Services to establish operating rhythms, performance tracking, and executive-ready insights, often without direct authority.

Responsibilities:

Program/Project Management, Governance & Analytics

• Shepherd the roadmap for talent/capability priorities and translate strategy into charters, workstreams, milestones, risks, and measurable outcomes.

• Run governance (intake/prioritization, capacity, action plans) and the operating cadence for CRO HR initiatives.

• Lead planning cycles and business reviews; define/track action items/KPIs and provide concise readouts on progress, risks, and decisions needed, using AI-enabled analysis/automation to create efficiencies

Cross-Functional Influence & Communication

• Serve as a Strategy & Operations connector across HR (COEs/HRBPs), Commercial Leadership, Finance, Sales Operations, Marketing, and business partners.

• Influence senior stakeholders through structured problem solving, fact-based trade-offs, and clear recommendations that align talent, incentives, and capability investments to business priorities.

• Create executive-ready materials (one-pagers, updates, decision memos) that synthesize data into options, implications, and decisions; surface risks/dependencies and help unblock execution.

• Lead improvement sprints and workshops (onboarding, performance, incentives, learning) and deliver practical outputs—updated playbooks, metrics, and action plans.

Change Leadership & Execution

• Lead change initiatives end-to-end, embedding disciplined program management and continuous improvement.

• Build accountability and learning agility by defining expectations, measurement, and review routines that reinforce execution.

• Coordinate across the HR operating model (COEs/HRBPs/Shared Services) to ensure clear ownership, SLAs, and handoffs.

• Use data to identify capability/process gaps and turn findings into simple execution plans, standard work, and dashboards.

• Streamline HR and commercial enablement processes using CI methods (e.g., Kaizen, PSP, Standard Work) to reduce cycle time and improve service levels

• Work core Eastern Time hours and flex as needed

Education & Experience

• Bachelor’s degree in Business, Human Resources, or related field required

• Minimum 2+ years in program/project management and/or analytics (i.e., Strategy & Operations, Commercial Operations, HR transformation, CI) required

• Lean/CI certification preferred

• Strong analytics (advanced Excel; Power BI preferred) and data storytelling experience required; highly familiar using AI to drive efficiency/time savings with concrete examples

• Experience collaborating effectively in a matrixed organization across HR and commercial partners required

• Ability to turn ambiguous problems into structured plans, simple metrics, and stakeholder alignment required

Knowledge & Skills

• Strong program/project management with a bias for action; able to manage workstreams, risks, dependencies, and timelines

• Translate people strategy into business outcomes using simple metrics, governance, and operating model thinking

• AI fluency: proficient with modern AI enabled productivity to apply responsibly to accelerate insights and execution

• Structured, data-driven problem solver (Lean/A3/DMAIC/Pareto) with systems thinking

• Clear, concise communication (PowerPoint and writing) and facilitation skills; able to turn analysis into decision-ready narratives

• High learning agility; comfortable in ambiguity and able to simplify and scale solutions

• Trusted partner with strong influencing skills and financial/ROI mindset; able to align stakeholders and drive adoption with integrity and credibility

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

  *   Annual Bonus
  *   Standard LTI

Health and Well-being Benefits

  *   Medical coverage
  *   Health Savings Accounts
  *   Flexible Spending Accounts
  *   Dental coverage
  *   Vision coverage
  *   Hospital Care Insurance
  *   Critical Illness Insurance
  *   Accidental Injury Insurance
  *   Life and AD&D insurance
  *   Short-term disability coverage
  *   Long-term disability insurance
  *   Long-term care with life insurance

Other Well-being Resources

  *   Anxiety management program
  *   Wellness incentives
  *   Sleep improvement program
  *   Diabetes management program
  *   Virtual physical therapy
  *   Emotional/mental health support programs
  *   Weight management programs
  *   Gastrointestinal health program
  *   Substance use management program
  *   Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

  *   BD 401(k) Plan
  *   BD Deferred Compensation and Restoration Plan
  *   529 College Savings Plan
  *   Financial counseling
  *   Baxter Credit Union (BCU)
  *   Daily Pay
  *   College financial aid and application guidance

Life Balance Programs

  *   Paid time off (PTO), including all required State leaves
  *   Educational assistance/tuition reimbursement
  *   MetLife Legal Plan
  *   Group auto and home insurance
  *   Pet insurance
  *   Commuter benefits
  *   Discounts on products and services
  *   Academic Achievement Scholarship
  *   Service Recognition Awards
  *   Employer matching donation
  *   Workplace accommodations

Other Life Balance Programs

  *   Adoption assistance
  *   Backup day care and eldercare
  *   Support for neurodivergent adults, children, and caregivers
  *   Caregiving assistance for elderly and special needs individuals
  *   Employee Assistance Program (EAP)
  *   Paid Parental Leave
  *   Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

  *   Bereavement leaves
  *   Military leave
  *   Personal leave
  *   Family and Medical Leave (FML)
  *   Jury and Witness Duty Leave

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

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