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Director, MLR Excellence & Digital Enablement

In-Office, Franklin Lakes, NJ

Aplicar
ID de la oferta
R-553105
Category
Marketing
Location
Franklin Lakes, Nueva Jersey

Construye una carrera en marketing donde la estrategia, la creatividad y el impacto comercial convergen

En BD, los profesionales de Marketing definen cómo las soluciones de salud son comprendidas, adoptadas y confiadas. Traducirás innovación de vanguardia en valor claro – trabajando a través de marcas, portafolios y mercados para impulsar el crecimiento, fortalecer el engagement con clientes y apoyar mejores resultados para los pacientes.

Ya sea que tu experiencia provenga del ámbito digital, gestión de productos, desarrollo de negocios, comunicaciones o marketing comercial, BD ofrece la escala, los recursos y la autonomía para construir ideas que generen resultados – y una carrera que continúa avanzando. Al unirte a una de las compañías de tecnología médica más grandes del mundo, darás forma a soluciones que influyen en los sistemas de salud a nivel global.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Description

The Director, MLR Excellence & Digital Enablement leads BD’s transformation of Medical, Legal, and Regulatory (MLR) review through the integration of digital platforms, AI-enabled solutions, and standardized global processes. Responsible for advancing MLR efficiency, compliance, and scalability by driving technology adoption, workflow optimization, governance, and data-driven decision-making across the enterprise.

The Director will own the process standard itself. That means the SOPs, the cycle-time and quality metrics, the dashboards that make rework visible to business unit and regional leadership, and the root-cause analysis that tells us where the time actually goes before anyone redesigns anything. Regional adoption is a crucial part of the job: the measure of success is that regions use the central capability instead of building local equivalents.

The Director partners across Marketing, Legal, Regulatory, Medical, and Commercial teams and operates as a global center of excellence leader, enabling consistent ways of working across Businesses and Regions.

Success Profile

Success will be demonstrated through:

  • Own BD’s global end-to-end MLR process standard, spanning content review and approval, localization and translation, and in-region and in-country approval, together with the operating documentation behind it.

  • Autonomous approval running in production for low-risk content categories, with the rules, thresholds, audit trail, and signature handling agreed with Regulatory Affairs and operating across regions.

  • A 90% reduction in the overall approval timeline from content creation to in-market approval, measured against a published baseline.

    Key Responsibilities

    • Define and execute the MLR technology and process roadmap, aligning business requirements with regulatory and compliance objectives.

    • Lead implementation and continuous optimization of AI-enabled content review, automation, and workflow management solutions.

    • Establish and govern standardized MLR processes, operating procedures, metrics, and performance dashboards across business units and geographies.

    • Drive process harmonization, simplification, and continuous improvement to reduce cycle times while maintaining compliance and quality standards.

    • Partner with Regulatory, Legal, Medical, IT, and Marketing stakeholders to enhance end-to-end content approval workflows and user experience.

    • Leverage data analytics and process intelligence tools to identify bottlenecks, monitor performance, and accelerate review effectiveness.

    • Champion emerging technologies, including generative AI, machine learning, workflow automation, and digital collaboration platforms to modernize the MLR ecosystem.

    • Build organizational capabilities in digital fluency, AI adoption, process excellence, and change management.

    Skills and Competencies

    • MLR governance, compliance, and operational excellence

    • AI and advanced automation technologies

    • Workflow and business process design

    • Data analytics and process intelligence

    • Digital product and platform management

    • Change leadership and technology adoption

    • Agile delivery and continuous improvement

    • Cross-functional stakeholder management

    Education, Qualifications, and Experience Education

    • Bachelor’s degree required

    • MBA or advanced degree preferred

    Experience

    Qualifications

    • 10+ years of experience in marketing or marketing operations within MedTech, pharmaceutical, biotechnology, or other regulated healthcare environments.
    • Direct experience in Medical, Legal, and Regulatory (MLR) review, regulatory affairs, or compliant marketing operations, with hands-on expertise in Veeva PromoMats or a comparable promotional review system preferred.
    • Proven track record of improving promotional review efficiency, quality, and compliance outcomes.
    • Demonstrated expertise in process mapping, workflow design, root cause analysis, and continuous improvement within compliance-driven processes.
    • Proven experience implementing technology and AI solutions within regulated marketing environments, including the organizational change management required to drive adoption and sustained impact.
    • Demonstrated success designing, building, or deploying AI-enabled workflows, intelligent automations, assistants, or agents that deliver measurable business value, coupled with sound judgment regarding appropriate and effective AI use cases.
    • Strong analytical mindset with the ability to leverage data to optimize processes, influence decision-making, and confidently present recommendations to senior stakeholders.
    • Demonstrated success delivering both compliance and commercial business outcomes.

    Additional Information

    Global travel required

    At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: 

    Annual Bonus 

    Potential Discretionary LTI Bonus

    Potential reimbursement of vehicle use/mileage 

    Potential reimbursement of phone use 

    Health and Well-being Benefits

    Medical coverage  

    Health Savings Accounts  

    Flexible Spending Accounts  

    Dental coverage  

    Vision coverage  

    Hospital Care Insurance  

    Critical Illness Insurance  

    Accidental Injury Insurance  

    Life and AD&D insurance  

    Short-term disability coverage  

    Long-term disability insurance  

    Long-term care with life insurance  

    Other Well-being Resources

    Anxiety management program  

    Wellness incentives  

    Sleep improvement program  

    Diabetes management program  

    Virtual physical therapy  

    Emotional/mental health support programs  

    Weight management programs  

    Gastrointestinal health program  

    Substance use management program  

    Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit  

    Retirement and Financial Well-being

    BD 401(k) Plan  

    BD Deferred Compensation and Restoration Plan  

    529 College Savings Plan  

    Financial counseling  

    Baxter Credit Union (BCU)  

    Daily Pay  

    College financial aid and application guidance  

    Life Balance Programs

    Paid time off (PTO), including all required State leaves  

    Educational assistance/tuition reimbursement  

    MetLife Legal Plan  

    Group auto and home insurance  

    Pet insurance  

    Commuter benefits  

    Discounts on products and services  

    Academic Achievement Scholarship  

    Service Recognition Awards  

    Employer matching donation  

    Workplace accommodations  

    Other Life Balance Programs

    Adoption assistance  

    Backup day care and eldercare  

    Support for neurodivergent adults, children, and caregivers  

    Caregiving assistance for elderly and special needs individuals  

    Employee Assistance Program (EAP)  

    Paid Parental Leave  

    Support for fertility, birthing, postpartum, and age-related hormonal changes  

    Leave Programs

    Bereavement leaves  

    Military leave  

    Personal leave  

    Family and Medical Leave (FML)  

    Jury and Witness Duty Leave 

    Why Join Us?

    To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

    We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

    To learn more about BD visit https://bd.com/careers.

    Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

    Required Skills

    Optional Skills

    .

    Primary Work Location

    USA NJ - Franklin Lakes

    Additional Locations

    Work Shift

    At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

    Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

    Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

    Salary Range Information

    $192,000.00 - $307,200.00 USD Annual
    Aplicar

    Perfil de Éxito

    ¿Qué distingue a los profesionales de Marketing exitosos? Es probable que prosperes en Marketing en BD si eres:

    • Orientado/a a resultados
    • Iniciativa propia
    • Estratégico/a
    • Colaborativo/a
    • Imaginativo/a
    • Adaptable

    ¿Listo/a para generar un impacto?

    En BD, el marketing es un motor de crecimiento. Este es un entorno para profesionales de marketing que buscan influencia y responsabilidad. Trabajarás en estrecha colaboración con los equipos de ventas, I+D y liderazgo para dar vida a las estrategias, respaldado/a por datos sólidos, marcas confiables y la libertad de innovar con propósito.

    Descubre cómo el trabajo de BD genera un impacto real y humano en la vida de los pacientes — exactamente el tipo de narrativa poderosa que los profesionales de marketing de BD amplifican cada día.

    Escucha de nuestros asociados

    • "Había escuchado cosas muy buenas sobre BD y la cultura dentro de la empresa. Cuando me reuní con el reclutador, quise asegurarme de que la conversación fuera tanto sobre si BD era una buena opción para mí como sobre si yo era una buena opción para la compañía. Realmente no puedo dejar de destacar lo increíble que es la cultura de BD."

    • "En BD, tengo la libertad de mantenerme curioso, buscar retroalimentación y adoptar la innovación. Esta cultura me motiva a salir de mi zona de confort y entregar resultados significativos. Lo que realmente distingue a BD es cómo las perspectivas diversas no solo son bienvenidas, sino celebradas—lo que conduce a soluciones más innovadoras y un sentido más fuerte de unidad. Aquí, desafiar el status quo va de la mano con el respeto mutuo y el apoyo al crecimiento de cada uno."

    • "Hay tantas oportunidades aquí. No es probable que nos quedemos sin áreas para apoyar y educar a nuestros clientes y ayudar a mejorar el cuidado del paciente en BD. Además de mi propio crecimiento, he visto a muchos compañeros avanzar dentro de la organización con oportunidades adicionales. No hay un solo día en que no sea desafiada aquí."

    • "'En BD, nuestra cultura de aprendizaje continuo y mentalidad de crecimiento nos empodera para prosperar en nuestros roles. A través del desarrollo continuo y la colaboración interfuncional, mejoramos nuestras habilidades y conocimiento de productos—impulsando la innovación y la excelencia operacional. Al adoptar la adaptabilidad y la responsabilidad, amplificamos nuestro impacto, entregando valor excepcional tanto dentro de la organización como a los clientes que servimos, promoviendo la excelencia en soluciones de salud."

    Beneficios

    • Compensación Competitiva

    • Planes de ahorro para la jubilación

    • Cobertura médica

    • Permisos de ausencia pagados

    • Licencia Parental

    • Plan de asistencia al empleado

    • Desarrollo Profesional

    • Recompensas y Reconocimiento

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