Intern, Order Management (ANZ)
Onsite, Kuala Lumpur, Kuala Lumpur
- Job ID
- R-543066
- Category
- Customer Service
- Location
- Kuala Lumpur, Malaysia
Lead the work that keeps us moving
At BD, Corporate professionals power the systems, decisions and capabilities that enable our global business to perform and grow. You'll partner across functions, regions and leadership levels to solve complex challenges, drive operational excellence and support the teams closest to customers and healthcare providers.
Across our corporate functions, BD offers opportunities which allow you to deliver results that matter, take ownership of your impact, and grow your career in an organization built for long-term success. As one of the largest global medical technology companies, BD offers the scale, reach and innovation footprint to help you make an impact across healthcare systems worldwide.
Without you, advancing the world of health™ wouldn't be possible.
Job Description Summary
• Execute Customer Order Management functions for Asia/Pac internal and external customers.• Work closely with business, distributors/end customers, internal customers, finance, RA & supply
chain to ensure timely delivery of goods.
• Provide operational support to the Order Management team in handling daily orders and ensuring
smooth execution of order-related processes
Job Description
Job Responsibilities: (Primary Duties, Roles, and/or Authorities)
• Execute and manage Order Processing transactions accurately and promptly, including Field
Service Contracts billing.
• Co-ordinate with Planning to ensure stock availability as required.
• Co-ordinate with Finance to ensure credit release on time.
• Co-ordinate with Logistics to ensure special instructions are received/ understood, as required.
• Handle distributors/end customers order enquiries.
• Run Open Order Status reports for distributors/end customers, Finance, Business as required.
• Review new Customer Creation Form, and on-pass to Master Data Officer (MDO) to set up.
• Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS & other
regulatory requirements.
• Comply with all ISO 13485 requirements and BD policies.
• Ensure a safe, healthy and environmentally-friendly workplace by observing Company's rules and
procedures. Active involvement in prevention, elimination of potential safety hazards and
participation in activities which promotes recycling, replacement and reduction of resource materials.
• Perform any other tasks assigned.
Knowledge and Skills:
• Highly customer & business oriented
• Moderate analytical, interpersonal & communication skills
• A good team player with ability to work cross culture
• Fluent in English. with knowledge of Korean and/or Mandarin required to effectively manage
customer orders from the respective countries
Required Skills
Optional Skills
.
Primary Work Location
MYS Kuala Lumpur - Jalan KerinchiAdditional Locations
Work Shift
MY2 Standard (Malaysia)Success Profile
What sets successful Corporate professionals apart? Discover the top traits which allow someone to thrive at BD – could that be you?
- Adaptable
- Collaborative
- Proactive
- Problem-solver
- Results-driven
- Self-Starter
Ready for your next challenge?
This is an environment for professionals who want influence, accountability and visibility. You'll collaborate with teams around the world, advise leaders and help translate bold strategy into measurable outcomes that strengthen our business and advance healthcare worldwide
See how BD transforms possibility into progress through relentless innovation and purposeful collaboration. See what it means to build the future of health — together with BD.
Hear from Our Associates
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"BD attracts people who are genuinely aligned with our BD values. I honestly see this every day in the people I work with, delivering results that matter. Our culture at BD is supportive and collaborative, reflecting my personal values."
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"My professional growth has been supported in many ways - from offering opportunities to earn certifications to enabling role changes that helped me develop. Sometimes, this meant a complete shift in responsibilities, allowing me to gain new knowledge and explore a different career path."
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"In finance, we are not at the front lines with patients or customers. However, we gain a profound understanding of how financial insights can help drive impactful strategies. These strategies, in turn, positively affect healthcare and, ultimately, help people to live a healthy life. It's a rewarding feeling to know you are part of that."
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"I was drawn to the company because healthcare is a stable, but growing industry and people need our products and solutions to receive the care they deserve. BD is well respected in the industry, and I feel very respected as an associate of the company. The People Managers at BD treat you professionally and I've had several good managers here."
Benefits
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Competitive Compensation
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Retirement Plans
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Healthcare Coverage
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Paid Time Off
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Parental Leave
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Employee Assistance Program
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Rewards & Recognition
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