Technical Associate
Onsite, Sumter, SC
- Job ID
- R-551098
- Category
- Shared Service Management & Business Process
- Location
- Wroclaw, Poland
Build a manufacturing career grounded in teamwork and real-world impact
At BD, Manufacturing professionals produce the medical technologies patients and clinicians rely on every day. You'll work hands-on with advanced equipment, follow rigorous quality and safety standards and play a direct role in delivering reliable supply chains for healthcare systems around the world.
Whether you're an experienced operator or building your technical skillset, BD offers a supportive environment, clear expectations and opportunities to grow – all within a company committed to doing work that matters. And as one of the largest global medical technology companies, you'll contribute to manufacturing at a scale that strengthens healthcare systems worldwide, advancing care where it's needed most.
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Key Responsibilities
Performance & Metrics Monitoring
- Own the STP performance dashboard across processes (AP, blocked & held, IDOCs, disputes, T&E, vendor master data).
- Track SLA / CPI / KPI performance against targets; validate metric definitions and underlying data sources.
- Prepare inputs for monthly Service Delivery Reviews and leadership reporting.
Governance & Escalation
- Own the escalation framework for blocked/held invoices and operational issues, ensuring the BPO partner follows the defined escalation ladder.
- Run the recurring governance cadence (bi-weekly / monthly reviews) with the outsourced provider.
- Maintain RACI and escalation matrices across processes.
Root-Cause Analysis & Continuous Improvement
- Lead monthly exception reviews: Pareto analysis by cause, recurrence rate, and ownership.
- Drive upstream process fixes in partnership with Procurement, Local Finance and the COE, applying problem-solving methodology (PSP / DMAIC).
- Monitor requestor responsiveness and other business-driven bottlenecks as tracked KPIs.
Cross-Functional Collaboration & Compliance
- Act as the single point of contact between the retained organization and the outsourced provider for delivery and governance topics.
- Ensure alignment with SOX and internal audit requirements; provide remediation evidence and documentation.
- Support automation of governance and reporting (Power Automate / Power BI).
Mergers, Acquisitions & Divestitures Support
- Support P2P process continuity during M&A, carve-outs and divestitures (e.g. TSA exits, legal entity integrations, ERP migrations).
- Ensure controls, escalation and service delivery remain stable through organizational and system change.
- Coordinate with Local Finance, COE and transformation teams to align P2P operations with integration / separation timelines.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Continuous Improvement, Cross-Functional Teamwork, Key Performance Indicators (KPI), Procure-to-Pay, Root Cause Analysis (RCA), Service Level Agreement (SLA), Source-to-Pay (S2P)Optional Skills
Accounting, Finance.
Primary Work Location
POL Wroclaw - LegnickaAdditional Locations
Work Shift
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
zł131,600.00 - zł200,675.00 PLN AnnualSuccess Profile
What sets successful Manufacturing professionals apart? You're likely to thrive in BD Manufacturing if you are:
- Team player
- Detail-oriented
- Problem-solver
- Results-driven
- Self-starter
- Trustworthy
Ready to be part of something bigger?
This is an environment for individuals who value consistency, teamwork and quality. You'll be supported by experienced leaders, structured training and clear processes – while contributing to products that improve patient care at scale. See how a 34-year BD veteran brings to life the pride, purpose and possibility found in a manufacturing career that truly makes an impact.
Hear from Our Associates
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"The stories I hear about how our BD products are impacting people's lives is what gets me excited about my role. It gives me self-gratification knowing each day that we are shipping out items so we can help those whose lives are at risk."
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"My confidence in our products not only comes from my own experience being directly involved with the product assembly process and working with well-trained and caring associates, but also knowing that there are robust procedures and good teams in place to safeguard every process and its quality, every step of the way."
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"The culture at BD is very connected, supportive and the people have a lot of pride – and it shows in the work everyone does."
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"The management team and I actively sought various internal and external training resources and channels, established a comprehensive talent training system, and provided associates with personalized training and development plans. I'm proud that most of the management team members come from internal promotions."
Benefits
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Competitive Compensation
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Retirement Plans
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Healthcare Coverage
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Paid Time Off
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Parental Leave
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Employee Assistance Program
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Rewards & Recognition
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