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Strategic Account Manager

In-Office, Sandton, Gauteng

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Job ID
R-540989
Category
Sales
Location
Sandton, South Africa

Build a sales career where performance, growth and patient impact move forward together

At BD, Sales professionals own territories, build trusted relationships with healthcare decision-makers and drive adoption of solutions that shape customer and patient outcomes. As one of the largest global medical technology companies, BD offers the scale, reach, and innovation footprint to help you make an impact across healthcare systems worldwide. You’ll combine clinical understanding with commercial strategy to deliver value for customers – and results that move your career forward.

Whether you bring deep MedTech experience or a strong sales foundation from another industry, BD offers robust commercial tools, including training, coaching, and data-driven insights, development and support to help you win in complex environments – with clarity on expectations, accountability for results, and opportunities to grow.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

About the role

The Strategic Account Manager is responsible for leading BD’s strategic engagement and growth agenda within key State Sector hospitals and public health institutions. The role focuses on establishing BD as a trusted strategic partner at C‑Suite and senior clinical leadership levels, enabling long-term collaboration and joint value creation.

This role requires deep understanding of State Sector dynamics, strong stakeholder influence, and the ability to coordinate multi-disciplinary account teams to deliver measurable impact, enhanced customer experience, and expanded access to BD’s portfolio across priority accounts.

Main responsibilities will include:

  • Lead the development and execution of a 3–5-year State Sector Strategic Account Plan, prioritizing key high‑impact hospitals and public health institutions.
  • Drive revenue and gross profit growth by identifying opportunities across BD portfolios and coordinating cross‑BU initiatives for increased share of wallet.
  • Lead and coordinate the cross-Business Unit account teams, ensuring clear strategic direction, alignment of objectives, accountability, and effective execution with all BD stakeholders.
  • Build and maintain deep understanding of State Sector funding flows, procurement processes, tender dynamics, reimbursement challenges, and public health priorities.
  • Manage and support the execution of tender strategies, bid submissions, and contracting requirements in collaboration with Tendering, Contract Lifecycle, Commercial, and BU teams.
  • Proactively analyze customer needs, service gaps, and clinical/operational challenges to propose BD solutions (products, services, digital capabilities, and value‑added programs).
  • Track and report on account performance, opportunity pipeline, forecast accuracy, and progress against strategic plans using BD CRM and reporting tools.
  • Partner with Public Affairs, Market Access, and Strategic Marketing to unlock access barriers, influence policy drivers, and position BD as a leader in health system strengthening.
  • Ensure compliance with BD policies, quality standards, ethical requirements, and tender governance through all engagements and commercial activities.
  • Represent BD Africa in high‑level forums, strategic engagements, and health-system partnerships relevant to key State Sector accounts.

About you

  • Bachelor’s degree required, preference for Life Sciences, Health Sciences, Commerce, Business Administration, or related field.
  • Minimum 7+ years of commercial experience in healthcare, medical devices, diagnostics, or pharmaceuticals.
  • Proven track record in Strategic Account Management or Key Account Management, preferably in the State or Public Health Sector.
  • Demonstrated experience managing multi-stakeholder, cross-functional teams and driving complex commercial projects.
  • Deep knowledge of procurement regulations, tender cycles, and contract frameworks relevant to public sector healthcare.
  • Strong analytical and financial acumen, including ability to interpret data, assess account potential, and build investment cases.
  • Demonstrated problem-solving, resilience, and ability to work in a complex environment with multiple priorities.
  • Regular local travel to State Sector hospitals, provincial offices, and BD stakeholders up to 50–60%

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit: https://bd.com/careers

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visithttps://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

ZAF Sandton

Additional Locations

Work Shift

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Success Profile

What sets our top Sales performers apart? You’re likely to thrive in BD Sales if you are:

  • Results driven
  • Problem-solver
  • Competitive
  • Collaborative
  • Persuasive
  • Adaptable

Ready for your next challenge?

Discover what it’s like to build a meaningful career in Sales at BD. Hear from Richard Kent about why a Sales career at BD is both unique and rewarding – from building trusted partnerships with healthcare providers to bringing innovative solutions to life and seeing their real-world impact. You’ll also get a glimpse into the robust training, coaching, and development resources that BD provides to help you build and advance your career.

Hear from Our Associates

  • "I get energized by meeting new healthcare professionals, along with BD associates and leaders too. My involvement in the African American BD ARG (AABD ARG) has been a terrific experience. I love hearing stories from both my customers and colleagues about helping each other, it really gets me pumped up and motivated."

  • "I manage a team of 20 salespeople today who represent our business and who advocate for our customer – they are some of the most passionate and dedicated people with whom I’ve had the pleasure to work."

  • "I joined BD based on the recommendation of someone who worked here and who spoke very positively of the company and its culture. The culture is focused on development. I think there is so much opportunity here. The key is in communicating your career intent and where you want to go within the company – and then working hard in your current role and connecting with as many people as you can. By showing a strong work ethic in your current role, you demonstrate to others the value and contribution you can bring and make."

  • "The culture here is very caring and collaborative, and I feel my opinion and ideas matter to my leaders – they want me to share them. We work as One BD to bring the best pharm systems solutions to our customers."

Rewards

  • Competitive Compensation

  • Retirement Plans

  • Healthcare Cover

  • Paid Time Off

  • Parental Leave

  • Employee Assistance Program

  • Professional Development

  • Rewards & Recognition

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