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Warehouse Operations Manager

Onsite, Añasco, Añasco

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Job ID
R-541491
Category
Supply Chain
Location
Añasco, Puerto Rico

Build a manufacturing career grounded in teamwork and real-world impact

At BD, Manufacturing professionals produce the medical technologies patients and clinicians rely on every day. You'll work hands-on with advanced equipment, follow rigorous quality and safety standards and play a direct role in delivering reliable supply chains for healthcare systems around the world.

Whether you're an experienced operator or building your technical skillset, BD offers a supportive environment, clear expectations and opportunities to grow – all within a company committed to doing work that matters. And as one of the largest global medical technology companies, you'll contribute to manufacturing at a scale that strengthens healthcare systems worldwide, advancing care where it's needed most.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The Manager, Warehouse Operations at BD is responsible for leading and optimizing all warehouse and distribution activities within a highly regulated environment. This role oversees both manual and automated processes required for the receiving, storage, handling, and distribution of products. Responsibilities span inbound and outbound logistics, inventory control, material flow, and compliance with regulatory, quality, and safety standards.

The Manager, Warehouse Operations ensures the efficient flow of materials from vendor receipt through customer shipment, while driving continuous improvement, operational excellence, and a strong safety culture to meet or exceed service, cost, and compliance objectives.

Job Responsibilities:

  • Lead, coach, and develop a team of warehouse personnel, including hiring, onboarding, performance management, and succession planning.

  • Develop, implement, and sustain warehouse policies, procedures, and work instructions in compliance with corporate standards, regulatory requirements, and safety protocols.

  • Oversee all inbound and outbound warehouse operations, including receiving, put-away, picking, packing, shipping, staging, storage, transportation, and inventory control.

  • Optimize warehouse layout, material flow, and space utilization to improve productivity, capacity, and throughput.

  • Implement and maintain effective inventory management practices, including cycle counting and physical inventories, to ensure high inventory accuracy.

  • Leverage operational data, KPIs, and root cause analysis to identify gaps, drive corrective actions, and improve performance.

  • Partner cross-functionally with Production, Planning, Quality, and other stakeholders to ensure seamless material flow and alignment with customer demand.

  • Manage warehouse equipment and infrastructure (e.g., forklifts, racking systems, material handling equipment), ensuring compliance with preventive maintenance schedules.

  • Promote a safe and compliant work environment by enforcing safety standards, conducting audits, and providing regular safety training.

  • Prepare, manage, and control the warehouse operating budget, optimizing labor and resource utilization.

  • Lead and actively participate in continuous improvement initiatives, including Lean, Kaizen, and Shingijutsu methodologies.

  • Investigate and resolve operational issues, inventory discrepancies, and customer or internal complaints related to warehouse activities.

  • Maintain accurate documentation and records in accordance with internal policies, GMP, and regulatory requirements.


Job Qualifications:

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.

  • Minimum of 5–7 years of progressive experience in warehouse or distribution operations management, preferably within a regulated industry (e.g., medical device or pharmaceutical).

  • Fully bilingual (English and Spanish).

  • Min 2 years of demonstrated leadership experience with the ability to motivate, engage, and develop diverse teams.

  • Strong working knowledge of Warehouse Management Systems (WMS) and ERP platforms; SAP experience strongly preferred.

  • Solid understanding of inventory control principles, best practices, and cycle count methodologies.

  • Proven experience implementing and sustaining continuous improvement methodologies (Lean, Six Sigma).

  • Working knowledge of GMP and regulatory requirements applicable to warehouse operations.

  • Strong analytical, problem-solving, and decision-making skills.

  • Excellent written and verbal communication skills with the ability to influence across functions.

  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

  • Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visithttps://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA PR - Anasco

Additional Locations

Work Shift

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Success Profile

What sets successful Manufacturing professionals apart? You're likely to thrive in BD Manufacturing if you are:

  • Team player
  • Detail-oriented
  • Problem-solver
  • Results-driven
  • Self-starter
  • Trustworthy

Ready to be part of something bigger?

This is an environment for individuals who value consistency, teamwork and quality. You'll be supported by experienced leaders, structured training and clear processes – while contributing to products that improve patient care at scale. See how a 34-year BD veteran brings to life the pride, purpose and possibility found in a manufacturing career that truly makes an impact.

Hear from Our Associates

  • "The stories I hear about how our BD products are impacting people's lives is what gets me excited about my role. It gives me self-gratification knowing each day that we are shipping out items so we can help those whose lives are at risk."

  • "My confidence in our products not only comes from my own experience being directly involved with the product assembly process and working with well-trained and caring associates, but also knowing that there are robust procedures and good teams in place to safeguard every process and its quality, every step of the way."

  • "The culture at BD is very connected, supportive and the people have a lot of pride – and it shows in the work everyone does."

  • "The management team and I actively sought various internal and external training resources and channels, established a comprehensive talent training system, and provided associates with personalized training and development plans. I'm proud that most of the management team members come from internal promotions."

Benefits

  • Competitive Compensation

  • Retirement Plans

  • Healthcare Coverage

  • Paid Time Off

  • Parental Leave

  • Employee Assistance Program

  • Professional Development

  • Rewards & Recognition

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